Rental Agreement

PLEASE READ THIS RENTAL AGREEMENT CAREFULLY.

Last Updated: March 2023

Thank you for choosing Little Loves store to rent vintage clothing for your kids. We trust you to looks after these goods as you would your own, so that other kids can wear them after yours for years to come.

SHIPPING

Your item will be shipped out on the day of purchase or the following day, provided it's not a public holiday. We add 5 business days either side of your rental period to account for shipping throughout Australia. We cover shipping to you (the customer) and you cover the shipping back to us (the store).

LATE FEES

All customers must comply with a Late Fee Policy that Little Loves will enforce. We add 5 business days either side of your rental period to account for shipping. If items are returned late, (after the rental period and shipping days) an additional $2 per day will be charged for each day the item is not returned. (This does not include if a tracking number has been provided in time and the postal service is running behind).

Renters agree to this policy every time they request a booking. Late fees will be capped at the sale price of the item, unless otherwise determined by us. Little Loves reserves the right to charge the credit card on file, or otherwise collect payment from you and pursue any avenues available in this regard.

DEPOSIT

Instead of taking a monetary deposit we ask that you send a photo of your current drivers licence. An email will be sent to you asking for the image after your purchase is made. We will send out your rental once the image is received and conditions agreed to. We will dispose of the image once your rental is over.

DAMAGE

If the item has been returned damaged, Little Loves will assess the damage and decide on a course of action. As these are vintage items and the wearers are kids, we are pretty understanding. If you make a mark on the item and unsure of how to remove it, please contact us - we won't be mad! (NEVER soak vintage clothing with metal hardware, they will rust)! If a hole has been made, there is a chance we can fix it so please tell us.
If damage has been made beyond repair, we will charge you the full price of the item minus your rental fees. The payment will be charged to the method of payment used for your rental. Little Loves reserves the right to collect payment from you and pursue any avenues available in this regard.